Agent scams
Most insurance agents are honest and ethical, but a growing number of agents are bilking their customers. Dishonest agents steal their customers’ premiums, but not buy the requested policies. They cover up the thefts by issuing fake policies or other evidence of coverage. Customers often discover the scam only when they make a claim and the insurer says there’s no coverage. Dishonest agents also will secretly slip unwanted coverage into a policy to boost their own commissions. They may also convince policyholders — especially seniors — to cash out their life policies and buy a new policy with no accumulated value.